At a Glance
Industry Enterprise Software & Technology
Organization A US-based global technology leader, recently acquired by a global technology group
Migration SAP Crystal Reports → Jaspersoft (JasperReports)
Challenge Converting 500+ embedded reports without disrupting release schedules
Scope 500+ reports converted, tested, and deployed
Approach Zero-Disruption, automation-led migration

A LEADING U.S.-BASED INDEPENDENT SOFTWARE VENDOR

Migrating Crystal Reports to Jaspersoft for a Global Technology Leader

Customer Background

A Global ISV Modernizing Embedded Reporting Across Its Product Line

A leading independent software vendor (ISV), recently acquired by a global technology group, has grown its portfolio to more than 200 enterprise software products used by Fortune 500 firms, government agencies, and educational institutions. As its customer base expanded, SAP Crystal Reports could no longer support the scale, reliability, and cloud-readiness its enterprise clients expected from embedded reporting.

The leadership team selected Jaspersoft as the replacement BI platform and partnered with DataTerrain to convert its entire 500+ report library, using a proprietary automation engine to preserve accuracy and formatting while keeping product release timelines on track.

The Challenge

Modernizing 500+ Embedded Reports Without Slowing the Product Roadmap

The legacy Crystal Reports environment increasingly constrained reporting speed, reach, and reliability as the company's customer base grew. The key objectives and challenges:

Legacy Reporting Stack

The Crystal Reports environment lacked the scalability and cloud-integration features an expanding enterprise customer base required.

Manual Execution

Report generation depended on manual triggers and monitoring, adding effort and risk, especially at peak times.

Static Data iIputs

Report input parameters were not dynamically sourced from operational systems, limiting flexibility and self-service.

Local Storage Bottlenecks

Reports were stored in local folders, limiting accessibility and adding maintenance overhead.

Limited Automation

Bundling and distribution of related reports were manual and time-consuming, slowing delivery.

Performance Lag

Report rendering and distribution during peak loads delayed decision-making for business users and clients.

Our Approach

DataTerrain's Automated, Zero-Disruption Migration

DataTerrain migrated the company's entire Crystal Reports repository using its Zero-Disruption methodology, keeping operations uninterrupted throughout the project.

1
AS-IS analysis and mapping

DataTerrain assessed the existing environment in full: report inventory, folder structure, and user permissions; models, filters, SQL queries, graphics, and variables; and gaps, risks, and user feedback. This produced a detailed project plan defining automated and manual tasks, approved by all key stakeholders.

2
Automated migration and validation.

DataTerrain configured its automation tool to the customer's environment and completed batch conversion of the 500+ reports. This included validating data accuracy and formatting, customizing headers, footers, templates, and input controls, and performance testing for pixel-perfect output on key documents such as invoices.

3
Acceptance and rollout.

Customer teams reviewed the migrated reports throughout the project. Because they were engaged from the start, approval was fast, and the reports were prepared for inclusion in upcoming software releases.

Technology landscape

From Crystal Reports to a Modern Jaspersoft Stack

Migrated From Crystal Reports (.rpt files)
Migrated To JasperReports (.jrxml templates)
Migrated From Report formulas & variables
Migrated To JRXML expressions & variables
Migrated From Crystal SQL commands & datasets
Migrated To Optimized SQL queries & data sources
Migrated From Manual, on-premises execution
Migrated To Automated scheduling & flexible deployment (on-prem, cloud, Docker)
Migrated From Local folder storage
Migrated To Centralized, cloud-enabled report storage
Business Impact

Outcomes That Mattered to the Business

500+ Reports Migrated

The team converted, customized, and validated the full Crystal Reports library for production use.

100% Accuracy Validated

Every migrated report was tested against its original Crystal output for data accuracy and formatting.

Zero Business Disruption

Automation replaced manual, on-premises processes without interrupting product release schedules.

Automation and Cloud Delivery

Automated report generation with PDF and Excel output and cloud-enabled storage improved turnaround and reliability.

Performance at Scale

Faster reporting even with large data volumes, with interactive dashboards and clearer visuals giving users a better, more responsive experience.

Lower Cost and Compliance

Stable licensing controls long-term cost as usage grows, while centralized, audit-ready report storage strengthens compliance.

Bottom Line

Why Choose DataTerrain

By leveraging DataTerrain's automation tools, deep expertise across both Crystal Reports and Jaspersoft, and a global delivery model, the company converted its entire 500+ report library into a scalable, cloud-ready, embeddable reporting platform in a single coordinated engagement, with validated accuracy and no interruption to the business or its product release schedule.

"DataTerrain's best-practice report design, standard Jaspersoft features, optimized SQL, and reusable components, combined with deep technical knowledge of both Crystal Reports and Jaspersoft, kept our development continuous and on schedule throughout the migration. With Jaspersoft now embedded across our product ecosystem, we've seen faster reporting at scale, a better user experience, and lower long-term licensing and scaling costs." VP of Product Engineering
US-Based Global Technology Leader