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Transforming IT Operations: Crystal Reports to Jaspersoft Conversion for Scalable, Future-Ready Reporting

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  • Crystal Reports to Jaspersoft Conversion for A US Based Global Technology Leader

Businesses undergoing digital transformation need reporting systems that can support growth and deliver reliable insights. A leading independent software vendor (ISV), recently acquired by a global technology group, expanded its portfolio to more than 200 enterprise software products used by Fortune 500 firms, government agencies, and educational institutions.

As its customer base grew, the company faced a significant issue: SAP Crystal Reports could no longer support the reporting needs of its enterprise clients. To provide stable, scalable, and modern reporting, the leadership team selected Jaspersoft as the replacement BI platform.

Why Jaspersoft

Jaspersoft was selected after a detailed evaluation of the company’s reporting and product requirements. The platform addressed the following priorities:

  • Mapping reports and permissions: Analyzing the number of reports, their locations, user permissions, and embedded environments.
  • Integration and Embedding: Jaspersoft connects easily with cloud platforms, mobile applications, and multiple data sources. It embeds BI functions directly into products, allowing users to access reports inside the application.
  • Advanced Visualization: It supports interactive dashboards, customizable reports, and improved data virtualization. Users can interpret data faster with clearer visuals.
  • Scalability and Performance: Its lightweight design handles large workloads and accelerates data processing through in-memory and multi-dimensional analysis.
  • Lower Cost of Ownership: Licensing costs remain stable as usage grows, helping control long-term operational costs.
  • Flexible Deployment: It supports on-premise, cloud, and Docker deployments, enabling alignment with hybrid IT environments.

To execute the migration, the company partnered with DataTerrain, a leader in BI migrations with strong experience converting Crystal Reports to Jaspersoft.

DataTerrain’s Role in the Migration

DataTerrain was responsible for migrating the company’s entire Crystal Reports repository. Its Zero-Disruption methodology ensured uninterrupted business operations throughout the project.

Phase 1: AS-IS Analysis and Mapping

DataTerrain performed a full assessment of the existing report environment. The team reviewed:

  • Report inventory, folder structure, and user permissions
  • Models, filters, SQL queries, graphics, and variables
  • Gaps and issues that could affect migration
  • User feedback and pain points

The results were used to create a detailed project plan. This plan defined automated and manual tasks and was approved by all key stakeholders.

Phase 2: Automated Migration and Validation

After sign-off, DataTerrain configured its automation tool to align with the customer’s environment. The team completed:

  • Automated batch conversion of reports
  • Validation to confirm data accuracy and formatting
  • Customization of headers, footers, templates, and input controls
  • Performance testing to ensure pixel-perfect output for key documents such as invoices

Phase 3: Acceptance and Rollout

Customer teams reviewed the migrated reports. Because they were involved throughout the project, the approval process was fast. The reports were then prepared for inclusion in upcoming software releases.

The DataTerrain Difference

The customer identified several strengths that improved the project outcome:

  • Best-Practice Design: Reports were enhanced using standard Jaspersoft features, optimized SQL queries, and reusable components.
  • Deep Technical Knowledge: Subject matter experts understood both Crystal Reports and Jaspersoft. They resolved migration challenges quickly and built custom solutions where needed.
  • Global Delivery Model: Distributed teams supported continuous development, improving project speed and ensuring on-time completion.

Benefits to the Company

With Jaspersoft now integrated into its product ecosystem, the company gained:

  • Higher Performance: Faster reporting even with large data volumes
  • Improved User Experience: Interactive dashboards and better visual clarity
  • Cost Reduction: A long-term decrease in licensing and scaling costs
Conclusion

The migration from SAP Crystal Reports to Jaspersoft provided the company with a scalable and reliable reporting foundation. DataTerrain’s structured approach ensured a smooth transformation with no business disruption. With a modern BI platform in place, the company is positioned to support enterprise customers with more responsive reporting and improved analytical capabilities.