| Industry | Gift Cards & Stored Value Services |
| Organization | Global gift card and stored value provider, 50+ countries, 1.3B+ transactions/year |
| Migration | SAP Business Objects (BO) → Jaspersoft |
| Challenge | Migrating legacy BO reporting to a flexible, cost-efficient Jaspersoft platform |
| Scope | Reporting across travel, apparel, dining, and e-commerce client portfolios |
| Timeline | Automation-driven SAP Business Objects to Jaspersoft migration delivered with zero defects, 8 months |
GLOBAL GIFT CARD & STORED VALUE SERVICES PROVIDER
A global leader in gift cards and stored value services, operating in more than 50 countries, processes over 1.3 billion transactions annually for its clients. Known for pioneering customer engagement strategies that delivered an average 350% increase in gift card sales for new clients within their first year, the company has expanded its offerings across industries including travel, apparel, dining, and e-commerce.
To support this growth, the company built advanced analytics and reporting services critical to customer acquisition, retention, and long-term business growth, which were originally powered by its legacy SAP BusinessObjects (BO) platform.
As the company scaled, its legacy Business Objects (BO) reporting platform grew less efficient at meeting the evolving needs of its diverse global client base. Leadership needed an SAP BusinessObjects-to-Jaspersoft migration with zero tolerance for disruption to day-to-day reporting.
As the company added more clients across different industries (travel, apparel, dining, e-commerce), the variety and volume of data BO had to handle grew beyond what the platform was originally built for.
BO's architecture made it hard to build custom, client-specific reports. Each client's reporting needs were different, and BO couldn't adapt quickly enough to meet them.
BO is licensed per user, so as usage grew, the licensing bill kept climbing. This was a direct financial driver for the move to open-source Jaspersoft.
Over the years, the BO environment had accumulated duplicate or unused universes, objects, and report types. These needed to be cleaned up and consolidated before migration; otherwise, the team would migrate clutter along with the useful reports.
Some reports relied on dynamic queries, calculations, and multi-tab Excel outputs. These are technically harder to migrate than a plain static report, since the underlying logic, not just the layout, has to be recreated correctly in Jaspersoft.
With hundreds of reports in play, every migrated report had to be checked against its original BO version, including granular details such as Excel cell formatting, to ensure nothing broke during the switch.
Clients across many industries depend on this reporting day-to-day; the migration had to happen without interrupting service, with no downtime or broken reports during the transition.
The same report template had to generate both PDF and Excel outputs without losing formatting fidelity, which required additional design work to ensure compatibility with both rendering engines from a single source.
Rooted in a zero-defects philosophy, DataTerrain's phased, automation-driven methodology minimized business disruption while ensuring an accurate, fully validated migration from Business Objects to Jaspersoft.
DataTerrain used proprietary tools to inventory universes, objects, and report types; analyze usage levels; flag duplicates and unpurged reports for archival; and then build a component-wise migration plan with stakeholder sign-off.
DataTerrain's automation utility optimized redundant objects, migrated reports in batches by category, and used Jaspersoft variables for dynamic query mapping, validating every output, including Excel-specific properties, against the original BO reports.
Engaged stakeholders tested and validated migrated reports against the project plan throughout the process, enabling a smooth final rollout.
Jaspersoft's customizable architecture delivers tailored reporting solutions for each client segment.
As an open-source platform, Jaspersoft eliminated BO's escalating per-user licensing costs.
Jaspersoft integrates easily across the company's platforms and data sources.
All 150 migrated reports, including the Crystal-to-Jasper conversion, were validated for format, layout, and data accuracy before rollout.
A follow-the-sun delivery approach kept the 8-month migration moving around the clock and on schedule.
Phased, batch-based migration protected reporting continuity throughout the transition.
DataTerrain succeeded through its automation-driven, zero-defects migration methodology, a skilled SME pool fluent in both BO and Jaspersoft, and a global delivery model that kept work moving around the clock, together turning a complex SAP Business Objects to Jaspersoft migration into a seamless transition that reduced costs, improved reporting flexibility, and strengthened the customer experience for a gift card provider operating in 50+ countries.