Business Intelligence automation and long-standing technical expertise were central to meeting a major reporting challenge for a large US pharmaceutical organization. DataTerrain was tasked with transitioning several thousand reports to Oracle Business Intelligence Enterprise Edition (OBIEE) within a defined timeline. The project required accuracy, speed, and strong collaboration with the customer’s internal IT teams.
The customer operated in a sensitive industry, and management chose to retain an on-premises BI environment to protect critical data. The organization had global offices and more than 5,000 daily BI users. Multi-language support was essential for both reporting and analysis.
Before work began, DataTerrain met with the customer’s IT team to gather requirements. This early planning step ensured clarity on language needs, report usage, and expectations across regions. Documenting these details helped define a clear project plan and reduced risks during execution.
DataTerrain worked with IT leaders and key users to list major time zones and match them with report usage. The focus was to understand how each group used reports and what changes they required. Localization was a core requirement, so DataTerrain relied on Oracle’s NLS features to support regional formats and languages.
The customer identified about 2,000 active reports and dashboards. Consolidating these reports was the next logical step. This made maintenance easier and prepared the environment for scalable growth.
Automation was central to the transition from SAP Crystal Reports to OBIEE 11g/12c. DataTerrain used automation tools to:
These automation steps reduced time and cost while improving consistency. The saved time was used to introduce standard practices and strengthen the reporting foundation for future needs.
The project was completed in twelve months, as planned. This success was due to coordinated planning, regular meetings across time zones, and strong change-management support. DataTerrain’s team worked across several phases: planning, requirements gathering, standardization, execution, and final delivery.
DataTerrain prepared detailed project documentation to support ongoing use and maintenance. The documentation explained report structures, workflows, and update steps in a format that users from different countries could follow. A user manual and maintenance guide were also delivered to simplify report edits.
Clear documentation helped users overcome time-zone differences and language gaps. It became one of the most appreciated deliverables of the project.
The upgrade required knowledge of both SAP Crystal Reports and OBIEE. Each tool had distinct behaviors, and DataTerrain addressed these differences through analysis and targeted fixes. The team’s deep experience with both platforms helped resolve technical issues quickly and kept the project on track.
The completed upgrade delivered better flexibility, scale, and reporting speed. OBIEE’s visualization features allowed users to interpret business data more easily. The system now supports fast, accurate analytics, helping users make informed decisions using modern visual tools.
The improved reliability and performance make the upgraded BI system suitable for an enterprise with thousands of active users.