At a Glance
Industry Higher Education (University)
Organization A leading educational establishment
Engagement OBIEE finance and operational reporting: support, enhancement, and development
Platform Oracle BI EE 12.2.1.4 (RPD in MUD 6.4) on an Oracle 19c database
Scope 250+ dashboards and BI Publisher reports
Duration 5+ year ongoing support relationship

A LEADING EDUCATIONAL ESTABLISHMENT

Extensive OBIEE Finance Support and Development for a Leading Educational Establishment

Customer Background

A Leading Educational Establishment Strengthening Its Financial Reporting

A leading educational establishment relies on Oracle Business Intelligence (OBIEE) for its finance and operational reporting. As the institution grew, its reporting estate, a large library of dashboards and BI Publisher reports serving finance and administrative teams, became increasingly central to day-to-day decisions and needed to stay accurate, current, and dependable.

The institution engaged DataTerrain for ongoing OBIEE support and development. Over a relationship spanning more than five years, DataTerrain has maintained and enhanced the environment, resolving metadata (RPD) issues, enhancing dashboards and reports, and validating every change, on Oracle BI EE 12.2.1.4 running against an Oracle 19c database.

The Challenge

Keeping a Large OBIEE Reporting Estate Accurate and Current

The institution needed a partner who could support and evolve a substantial OBIEE estate without disruption, keeping finance-critical reports correct while continually enhancing them.

Large reporting estate

250+ dashboards and BI Publisher reports to keep maintained, accurate, and current.

Finance-critical accuracy

Financial and operational reports leave little room for error and demand careful validation.

Shared RPD (MUD)

A multiuser development metadata environment (MUD 6.4) requires disciplined change management to avoid conflicts.

Ongoing enhancements

Dashboards and reports need continual refinement as business questions evolve.

Metadata maintenance

The OBIEE repository (RPD) needs ongoing fixes and careful governance.

Thorough testing

Every change must be validated for data, layout, and functionality before release.

Expertise over automation

With conversion not applicable and no automation tooling, the work relies on deep OBIEE expertise and rigor.

Continuity over time

A multi-year support relationship must preserve knowledge and consistency across releases.

Our Solution

DataTerrain's OBIEE Support and Development Model

DataTerrain provides a steady, expertise-led support and development model for the OBIEE environment, combining disciplined metadata management with careful enhancement and thorough testing.

1
Metadata (RPD) Support

DataTerrain maintains and repairs the OBIEE repository in the multiuser development (MUD 6.4) environment, carefully managing changes to keep the shared metadata consistent and conflict-free.

2
Dashboard and Report Enhancement

DataTerrain enhances and extends the institution's 250+ dashboards and BI Publisher reports, refining layouts, logic, and content as business needs evolve, all on Oracle BI EE 12.2.1.4.

3
Testing and Validation

Every metadata fix and report change is validated for data accuracy, layout, and functionality before release, so finance-critical reporting stays correct.

4
Ongoing Support and Continuity

Across a 5+ year relationship, DataTerrain provides dependable, responsive support, preserving knowledge and consistency across releases against the Oracle 19c database.

Technology landscape

An Oracle-Native OBIEE Reporting Stack

DataTerrain supports and enhances the institution's OBIEE reporting layer and the underlying Oracle environment.

Reporting Platform Oracle BI EE 12.2.1.4 OBIEE dashboards and BI Publisher, RPD in MUD 6.4
Database & Environment Oracle 19c database 250+ dashboards and BI Publisher reports
Business Impact

Outcomes That Mattered to the Business

Reliable Finance Reporting

250+ dashboards and BI Publisher reports kept accurate, current, and dependable.

Continual Enhancement

Dashboards and reports steadily improved as business needs evolved.

Stable RPD Management

Disciplined metadata changes in the MUD environment kept the repository consistent.

Validated Every Release:

Thorough testing ensured data, layout, and functionality were correct before go-live.

Long-Term Partnership:

A 5+ year support relationship preserved knowledge and continuity across releases.

Deep OBIEE Expertise:

expert support on Oracle BI EE 12.2.1.4 and Oracle 19c, without reliance on automation.

Bottom Line

Why Choose DataTerrain

DataTerrain has kept the institution's OBIEE reporting fast, accurate, and continually improving over a 5+ year partnership, combining disciplined RPD and metadata management in a multiuser environment, steady enhancement of 250+ dashboards and BI Publisher reports, and thorough testing of every change on Oracle BI EE 12.2.1.4 and Oracle 19c. The result is dependable finance and operational reporting the institution can trust, supported by deep OBIEE expertise rather than shortcuts.

"DataTerrain has kept our OBIEE finance and operational reporting accurate and current across a multi-year engagement, resolving metadata issues, enhancing dashboards and reports, and validating every release. Their deep OBIEE expertise and dependable, long-term support have kept our reporting estate healthy as our needs have evolved." Director of Finance Systems
Leading Educational Establishment